DevOps & ITPopular Topic

IT Service Management Tutorials for DevOps & IT

Explore the fundamentals of IT Service Management (ITSM). This topic covers key principles like service lifecycle, incident management, problem management, and change management. Learn how to improve service delivery, enhance customer satisfaction, and align IT with business goals. Discover best practices and frameworks for effective ITSM implementation.

Tutorials
252
Avg Rating
3.5
Students
654,613

IT Service Management Tutorials

Udemy
Intermediate

Auditor líder ISO 20000-1 Gestión de Servicios TI

Become an IT Service Management expert! Master ISO 20000-1 with this intensive masterclass. Boost your career & gain in-demand skills.

180 Grados180 Grados
4.1(12)
33
21h
Udemy
All Levels

Jira Service Management 100% Práctico

Master Jira Service Management! Learn to manage requests, automate workflows, and optimize SLAs for efficient IT service delivery.

Jorge Fernández CarlavillaJorge Fernández Carlavilla
4.2(21)
1,030
3h
Udemy
All Levels

Fundamentos ITIL 4

Learn IT service management with ITIL 4 Foundation. Master best practices for efficient IT operations and improved service delivery. Get certified!

EUD Academy ColombiaEUD Academy Colombia
4.2(221)
473
8h
Udemy
Beginner

【2025年版】ServiceNow 認定実装スペシャリスト - IT サービス管理 (ITSM) 基礎 模擬問題集

Ace the ServiceNow ITSM Implementation Specialist exam! Practice tests cover the latest syllabus for certification success. Prepare with updated content.

Soyab _Soyab _
1.5(1)
31
Udemy
Beginner

【最新シラバス】ServiceNow IT Service Management (CIS - ITSM) 模擬試験

Ace the ServiceNow ITSM certification! Practice exam with case studies. Prepare for the ServiceNow Certified Implementation Specialist exam. Boost your career in IT service management.

M A RahmanM A Rahman
1.0(1)
40
Udemy
Beginner

【更新された質問】ServiceNow 認定実装スペシャリスト - IT サービス管理 (ITSM) 演習テスト

Ace the ServiceNow ITSM Implementation Specialist exam! Practice with updated simulations for exam success. Prepare with realistic questions.

Soyab _Soyab _
1.0(1)
3
Udemy
Beginner

Introducción a IT Service Management

Learn IT service management! This course covers strategies for efficient technology operations, service delivery, and IT infrastructure management. Boost your IT career.

INTELI, ITIL ExpertsINTELI, ITIL Experts
4.2(1,419)
3,452
8h
Udemy
All Levels

ITIL 4 Foundation - pytania testowe CZĘŚĆ 1

ITIL exam prep: Latest update (Nov 2022). Master key IT service management topics for certification success.

Andrzej BarańskiAndrzej Barański
4.1(95)
465
Udemy
Beginner

【ITILの認定講師が解説】サービスマネジメントとITIL4フレームワークの概要を具体例とともに理解しよう!

Learn service management essentials: principles, value systems, and the service value chain. Understand key concepts for successful service management implementation.

Jason Dion • 2.8 Million+ Enrollments WorldwideJason Dion • 2.8 Million+ Enrollments Worldwide
4.2(2,068)
10,274
2h
Udemy
Intermediate

GLPI 10 - Instalação e configuração das principais funções

GLPI ticketing system course. Learn to manage IT requests, track issues, and improve service desk efficiency. Practical skills for GLPI implementation & use.

Breno VeroneziBreno Veronezi
4.0(38)
107
2h
Udemy
All Levels

Simulados ITSM ISO/IEC 20000 Foundation e Foundation Bridge.

Prepare for the ISO/IEC 20000:2011 Foundation exam! Assess your knowledge and gain essential IT service management skills.

Eder AzevedoEder Azevedo
3.9(26)
102
Udemy
Beginner

Simulados Certificação ITIL V.4 foundation em PORTUGUÊS

Ace ITIL 4 exam? Master the material & pass with confidence! Comprehensive study resources for IT service management certification.

Renato Gualberto SilvaRenato Gualberto Silva
3.3(15)
118
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