Behavioral and Disciplinary Issues Resolution(HRCI-PHR/SPHR)
Advance your HR career with this HRCI PHR/SPHR certification course. Build essential skills & knowledge for HR professionals. Part of a comprehensive program.
Course Content
Behavioral and Disciplinary Issues Resolution(HRCI-PHR/SPHR) is a beginner-level Udemy course taught by Sorin Dumitrascu. It runs 2h 34m, is taught in English, and includes a certificate of completion. Learners rate it 4.3 out of 5 from 32 reviews, with 262 students enrolled. It is a paid course, last updated July 2025.
Explore effective strategies for managing employee relations and addressing behavioral issues in the workplace with this comprehensive course. Part of the Human Resources Certification Program, this course delves into practical solutions for improving employee performance and navigating challenging situations.
Key topics covered:
- Organizational Policies, Procedures, and Work Rules: Learn the critical role of well-defined and consistently enforced workplace policies. Understand how to establish, update, and communicate these rules effectively, along with monitoring their application to ensure fairness and consistency. This section emphasizes the importance of clear guidelines for a productive work environment.
- Workplace Behavior Issues: Gain expertise in identifying and addressing common workplace behavior issues, including absenteeism and implementing effective performance improvement plans. Develop strategies for managing these situations professionally and constructively.
- The Disciplinary Process: Master the art of developing and implementing a fair and legally sound disciplinary process. This includes aligning disciplinary actions with the organization's code of conduct, ensuring compliance with employment law, and avoiding disparate impact on protected classes. Learn how to handle terminations lawfully.
- Grievance and Dispute Resolution: Discover alternative dispute resolution (ADR) methods to proactively prevent disciplinary actions and lawsuits. Understand how to develop and administer effective grievance procedures and dispute resolution processes, including performance improvement policies. Explore the advantages of ADR as a flexible alternative to litigation.
This course equips you with the knowledge and skills to navigate complex employee relations challenges, promote a positive work environment, and mitigate legal risks. Develop expertise in handling disciplinary issues, fostering a culture of accountability, and ensuring fair treatment for all employees.
Ready to enhance your HR skills? [Take this course](link to course) and become a more confident and effective HR professional!
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