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5 Star Service - Phần 1: Chăm Sóc Khách Hàng 5 Sao!

Boost customer loyalty with exceptional customer care. Learn strategies for delivering 5-star service and building lasting relationships.

4.7(28)
354students
59m
Certificate
Phap Trinh (Philip)
Phap Trinh (Philip)Chuyên Gia Thực Chiến với các tập đoàn dẫn đầu Việt Nam

Course Content

5 Star Service - Phần 1: Chăm Sóc Khách Hàng 5 Sao! is an all-levels Udemy course taught by Phap Trinh (Philip). It runs 59m, is taught in English, and includes a certificate of completion. Learners rate it 4.7 out of 5 from 28 reviews, with 354 students enrolled. It is a paid course, first published May 2025.

Elevate Your Customer Service with 5 Star Service Training

Unlock the secrets to exceptional customer experiences with 5 Star Service, a comprehensive training program designed to transform your customer interactions. This program is structured in three key modules:

  • 5 Star Customer Care: Focusing on building strong customer relationships and providing proactive support.
  • 5 Star Customer Service: Mastering effective communication and problem-solving techniques.
  • Creating a 5 Star Customer Experience: Designing holistic customer journeys that delight and retain.

You are currently enrolled in 5 Star Customer Care, specifically tailored for professionals who spend significant time in frontline customer-facing roles. This includes:

  • Frontline Customer Support Representatives: (Call center, hotline, chat, Zalo OA)
  • Frontline Coordinators: (Driver management, dispatching, issue resolution)
  • Area Supervisors/Team Leaders: (Responsible for operations and customer experience)

Important Note: This program incorporates copyrighted definitions and principles protected by the internationally recognized Uplifting Service framework.

This training is exclusively delivered by instructors Certified by Ron Kaufman, the world's #1 customer experience expert for eight consecutive years (2018-2025).

In Vietnam, Mr. Pháp Trịnh (Philip) is the only authorized instructor to deliver Ron Kaufman's programs.

By choosing this program, you're gaining access to the world's #1 rated customer experience training and utilizing original, copyrighted content. Invest in your team's skills and create unforgettable customer experiences!

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