VoIP/IP Telefoniya/3CX – video kursu

Looking to launch a career as a top-tier IT specialist in large companies or holding companies? Eager for a high salary and even the opportunity to work abroad? Ready to become a professional? Then this course is for you! If you aspire to a career as a System Administrator (SysAdmin), this course is your crucial fifth step.

This comprehensive course equips you with in-demand skills in 3CX IP telephony, a technology widely used across industries. You'll gain practical knowledge in:

• IP Telephony Fundamentals: Understand the core concepts of IP telephony, including analog and digital signals.
• Network Essentials: Learn about PSTN and country codes, and how voice is converted into data packets.
• DSP & RTP: Explore the role of DSP (Digital Signal Processor) and RTP (Real-time Transport Protocol) in IP communication.
• 3CX Platform Mastery: A deep dive into 3CX, a leading IP PBX solution.
• 3CX Installation & Configuration: Learn to install and configure 3CX effectively.
• Internal Number Configuration: Master configuring internal extensions for seamless communication.
• SIP Trunk Configuration: Set up and manage SIP trunks for reliable external connectivity.
• Outgoing Call Configuration: Configure outbound calling features and settings.
• Internal Number Group Configuration: Create and manage internal number groups for efficient call routing.
• Emergency Number Configuration: Properly configure emergency calling features.
• Cisco Outbound Call Planning: Understand and implement outbound call plans using Cisco systems.
• Caller ID Management: Configure and customize Caller ID display.
• Caller ID Format Customization: Modify the Caller ID format for enhanced branding.
• Voice Mail & IVR: Implement and manage Voice Mail systems and Interactive Voice Response (IVR) solutions.
• IVR Call by Name: Configure IVR systems to recognize callers by name.
• Snom & Cisco IP Phone Provisioning: Learn to prepare and configure both Snom IP phones and Cisco IP phones.
• Cisco IP Phone Manual Provisioning: Master manual provisioning techniques for Cisco IP phones.
• Cisco IP Phone Option 66: Understand and configure Cisco IP Phone Option 66.
• Cisco IP Phone Loading Process: Learn the process of loading configurations onto Cisco IP phones.
• Language Settings: Configure language settings for optimal user experience.
• Ring Groups, Paging & Intercom: Implement ring groups, paging systems, and intercom functionality.
• Call Parking & Shared Parking: Manage call parking and shared parking features.
• FXO & FXS Gateway Configuration: Configure FXO and FXS gateways for connecting to traditional phone lines.
• FXO Gateway Configuration (3CX): Specific configuration for FXO gateways within the 3CX environment.
• FXO Gateway Full Configuration: Complete configuration of FXO gateways.
• FXS Gateway (ATA) Configuration: Configure FXS gateways (ATA devices).
• Forwarding Rules: Set up call forwarding rules.
• Time Settings: Configure time zones and time settings.
• Security & Anti-Fraud Measures: Implement security measures to prevent fraud.
• Basic Troubleshooting: Learn basic troubleshooting techniques for IP telephony systems.
• 3CX License Upgrading: Upgrade your 3CX license.
• Call Queues & Agent Management: Manage call queues and agent assignments.
• Call Queues (Agents): Configure call queues for agents.
• Call Queues (Advanced Settings): Advanced configuration options for call queues.
• Call Recording: Implement call recording functionality.
• Call Queues (Notifications & Skills): Configure notifications and skill-based routing within call queues.
• Hotdesking: Set up hotdesking configurations.
• Groups & Permissions: Manage user groups and permissions.
• 3CX Migration to Another Server: Migrate your 3CX system to a different server.
• Port Forwarding: Configure port forwarding for remote access.
• Remote Phone Provisioning: Provision phones remotely.
• Facebook Messaging Integration: Integrate Facebook messaging with your phone system.
• Microsoft Integration (Overview): An overview of integrating with Microsoft services.