Up & Running with ServiceNow

Are you new to ServiceNow and looking to quickly master the platform? This course is designed to get you up and running with ServiceNow, whether you're a beginner, migrating from another system, or aiming to launch a career as a ServiceNow developer.

Hello! I'm Mark Miller, your instructor. With over 6 years of hands-on ServiceNow experience and involvement in 50+ ServiceNow projects, I'm passionate about making the platform easy to understand. Frustrated with the often complex explanations from ServiceNow itself, I created this course to provide a clear and concise introduction.

Discover the power of ServiceNow: What can it do? What are the key benefits of ServiceNow for your organization? Why might a CIO choose ServiceNow over building custom applications? We'll delve into these questions and more.

In this course, you will:

• Explore 6 key ServiceNow use cases to understand its practical applications.
• Learn how to get your own ServiceNow instance set up for free.
• Navigate the ServiceNow documentation and community resources.
• Become familiar with the ServiceNow user interface and how to effectively navigate the platform.
• Take a tour of core ServiceNow applications, including Incident Management, Problem Management, Knowledge Management, and the Service Catalog.

Join me on this journey to become proficient in ServiceNow. I hope to see you in the Up & Running with ServiceNow course!