The Complete Salesforce Certified Platform Foundation Course

Ready to become a Salesforce power user? This course is your perfect starting point to elevate your Salesforce knowledge and skills, and a crucial step towards achieving valuable Salesforce certifications.

This course focuses on the Salesforce Platform Foundations Certification (formerly the Salesforce Associate Certification), designed specifically for those beginning their Salesforce certification journey. No prior Salesforce knowledge is required – this is ideal for absolute beginners!

Consider this the ideal Salesforce certification to kickstart your career and build a foundation for future, more advanced Salesforce certifications. It's also a great entry point for recruiters seeking a solid understanding of the Salesforce platform. Whether you aim to be a Salesforce super-user or simply improve efficiency within Sales or Service environments, this course will equip you with the necessary skills.

Upon completion of this course, you'll demonstrate proficiency in:

• Connecting Departments & Customer Data: Understand how the CRM platform effectively connects departments and centralizes customer data.
• Solving Business Challenges with Salesforce Customer 360: Learn about the diverse business challenges that Salesforce Customer 360 can address.
• Key Salesforce Platform Terms: Master fundamental Salesforce terms essential for navigating the platform.
• Foundational Salesforce Functionality: Gain a solid understanding of core Salesforce functionality, including requirements gathering, reporting, security, sharing, customization, and data management in the current version.

This course covers four key knowledge areas to fully prepare you for the Salesforce Certified Associate Exam:

• Salesforce Ecosystem: Explore the broader Salesforce ecosystem and its components.
• Data Model: Understand the structure and organization of Salesforce data.
• Reports & Dashboards: Learn to create and utilize reports and dashboards for data analysis.

After completing this comprehensive course, you'll be fully prepared to take and pass the Salesforce Certified Associate Exam and unlock your potential as a Salesforce professional.