Soft Skills para Sobreviver no Mundo de Produto

Unlock Your Potential: Mastering Soft Skills for Product Management

Are you a Product Manager looking to elevate your career beyond roadmaps, metrics, and OKRs? Discover the crucial role of soft skills in driving impactful product delivery and leading high-performing teams. This course is designed for Product professionals who understand that human skills are fundamental to successful product leadership in any environment.

Learn to lead with emotional intelligence and build stronger relationships with stakeholders.

This course provides practical techniques in Nonviolent Communication (NVC), active listening, strategic "no" techniques, and conflict resolution – essential for daily Product management. We move beyond theory, focusing on real-world tools you can implement immediately.

What You Will Achieve:

• Apply Nonviolent Communication (NVC): Effectively use NVC in feedback sessions and alignment meetings.
• Assertive Communication: Say "no" with confidence, minimizing unnecessary friction.
• Stakeholder Management: Manage and prioritize demands from multiple stakeholders with diplomacy.
• Conflict Resolution: Mediate conflicts within squads, transforming tension into growth opportunities.
• Ace Job Interviews: Highlight your behavioral skills, often underestimated by other candidates, to stand out in selection processes.

A New Perspective on Product Work:

This course covers communication fundamentals and incorporates realistic simulations of tense meetings, utilizing recognized conflict resolution methods. You'll learn to navigate pressure, frustration, and expectations with confidence, maturity, and empathy. Plus, discover how to strategically present your soft skills during interviews, significantly boosting your chances of landing top opportunities.

Course Structure:

• Applied Theory: Focused lessons with practical examples.
• Hands-on Activities: Practice rewriting feedback and participating in role-playing scenarios based on real-world situations.
• Real-World Case Study: Analyze a conflict within a Product Squad.
• Crisis Simulation: Test your developed skills in a simulated crisis meeting.
• Interview Advantage: An extra session on differentiating yourself in interviews and selection processes.

By the end of this course, you will be able to:

• Strategic & Human Leadership: Position yourself as a more mature, strategic, and human leader in the Product world.
• Emotional Intelligence: Lead teams and products with greater confidence and emotional intelligence.
• Build Trust & Alignment: Stand out not just with technical skills, but with the ability to build trust and alignment – the true differentiator for exceptional Product Managers.