SAP CX Solution Architect - Certification C_C4HCX_2405
Become a Solution Architect for Customer Experience (CX). Learn to design and implement impactful CX solutions. Boost customer satisfaction & business results.
Course Content
SAP CX Solution Architect - Certification C_C4HCX_2405 is an all-levels Udemy course taught by SAP Savvy. It is taught in English and includes a certificate of completion. Learners rate it 4.4 out of 5 from 2 reviews, with 24 students enrolled. It is a paid course, last updated May 2025.
The SAP Certified Application Associate - Solution Architect for CX exam validates your expertise in designing and implementing SAP Customer Experience (CX) solutions. This certification demonstrates a strong understanding of SAP CX Solutions and SAP BTP, essential for modern digital transformation. As a certified Associate Architect, you'll be equipped to perform or guide implementation, customization, and maintenance tasks within project teams, contributing significantly to project success. This certification is ideal for experienced solutions architects with two or more years of hands-on experience implementing SAP Customer Experience solutions.
Here's a breakdown of the key topic areas covered:
Sales and Service (12%): Deep dive into the features and architecture of SAP Sales Cloud and SAP Service Cloud. Learn about seamless integration with other solutions, efficient system configuration setup, robust transport request management, and effective customizing and extensions for optimized customer interactions.
SAP Customer Data Cloud (12%): Master the features and architecture of SAP Customer Data Cloud. Gain proficiency in implementation of SAP CIAM (Customer Identity and Access Management), SAP Enterprise Consent and Preference Management, and integration with other solutions. Understand Identity Sync and the power of Gconnector for unified customer data.
SAP Extension Suite (12%): Explore the capabilities of the SAP Extension Suite and its diverse use cases. Learn about Side by Side Extensibility and building powerful Business Services.
SAP Integration Suite (12%): Understand various commercial models for SAP BTP and the core pillars of SAP BTP. Become proficient in using SAP Integration Suite and the Integration solutioning advisory methodology (ISA-M). Explore SAP API Management, SAP Integration Advisor, SAP Event Mesh, SAP Graph, SAP One Domain Model, and SAP Master Data Integration for streamlined data flow.
SAP Commerce (8-12%): Gain expertise in the features and architecture of SAP Commerce Cloud. Learn about performance and extensibility options and cloud operations. Understand Headless commerce strategies for flexible digital storefronts.
SAP Marketing Cloud (8-12%): Explore the features and architecture of SAP Marketing Cloud and its integration and extensibility options. Discover how to leverage SAP Emarsys Customer Engagement for personalized marketing campaigns.
The Intelligent Enterprise (8-12%): Develop a comprehensive overview of the Intelligent Enterprise and its end-to-end processes for a connected and data-driven business.
This certification is a valuable asset for professionals seeking to advance their careers in SAP Customer Experience and SAP BTP.
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