Salesforce Platform Strategy Designer Exam Prep Questions

Become a Salesforce Certified Platform Strategy Designer

The Salesforce Certified Platform Strategy Designer certification validates your expertise in shaping and guiding impactful Salesforce platform strategies. This credential demonstrates your ability to bridge the gap between business objectives and user experiences, leading organizations to more effective and intelligent Salesforce solutions. If you're a professional who wants to drive value and success with Salesforce, this certification is for you.

What You'll Master

This certification exam assesses your ability to:

• Drive Discovery & Research: Define a shared vision for solutions through thorough research and analysis.
• Design Customer Journeys: Map and guide customer journeys from initial interaction to successful outcome.
• Align Business & User Experiences: Ensure Salesforce solutions directly support business goals and enhance user satisfaction.
• Ensure Design Quality: Maintain high standards and long-term alignment in solution design.
• Apply Design Thinking: Leverage design thinking methodologies to solve complex business and user challenges.
• Lead Strategy & Implementation: Prioritize effectively and maintain focus throughout the strategy and implementation phases.
• Collaborate Effectively: Know when to leverage expertise from business, technology, and design teams.
• Communicate & Persuade: Clearly communicate ideas, build consensus, and address objections with creative problem-solving.

Who Should Take This Exam?

The Salesforce Certified Platform Strategy Designer certification is ideal for professionals who:

• Want to validate their ability to deliver system-level solutions that drive business value and user success.
• Work across business, design, innovation, and delivery functions.
• Lead and influence throughout the entire product and solution lifecycle.
• Have the ability to bridge gaps between teams, connect people, and align goals with empathy.

Recommended Background

• 3+ years of experience in strategy design or a related role.
• 1-2 years of hands-on experience with the Salesforce platform.
• 2+ years leading complex projects.
• Strong skills in facilitation and consultation.

Exam Details

• Format: 60 multiple-choice questions
• Time: 105 minutes
• Passing Score: 70%
• Version: Based on Spring ’23 release
• Cost: US $200 (+ local taxes)
• Retake Fee: US $100 (+ local taxes)
• Delivery: Online proctored or onsite at a test center
• Materials: No reference materials allowed
• Prerequisites: None

Exam Outline: Key Areas

The Salesforce Certified Platform Strategy Designer Exam focuses on these key areas:

• Value Design (32%): Creating effective challenge statements, defining success metrics, understanding organizational dynamics and external factors, and advocating for ethical considerations.
• Tools and Artifacts (23%): Connecting user needs to Salesforce capabilities, evaluating feasibility, desirability, and viability, and employing co-creation methods.
• Intangible Deliverables (26%): Crafting alignment strategies, identifying key relationships, selecting appropriate presentation techniques, and fostering cross-discipline collaboration.
• Leveraging Adjacent Roles/Skills (19%): Developing implementation roadmaps, determining technical and business capabilities, and facilitating productive collaboration within design/build teams.

Earning the Salesforce Certified Platform Strategy Designer certification demonstrates your proficiency in strategic planning and execution on the Salesforce platform. Boost your career and showcase your expertise!