Salesforce Certified AI Specialist Exam Prep *NEW*

The Salesforce AI Specialist Credential is designed for professionals looking to harness the power of generative AI within the Salesforce ecosystem. Become an AI Specialist and become crucial in implementing and utilizing Einstein AI solutions effectively. This certification is perfect for Salesforce Administrators, Developers, and Architects who leverage built-in AI features and enhance them with tools like Copilot Builder, Prompt Builder, and Model Builder.

Who Should Pursue the Salesforce AI Specialist Certification?

Candidates for the Salesforce Certified AI Specialist should possess a foundational understanding of Salesforce core functionalities and comfortable navigating the platform. This exam validates your knowledge, skills, and experience in:

• Salesforce Einstein Expertise: Demonstrate knowledge of Einstein AI features, capabilities, and components, including foundational AI concepts, large language models (LLMs), prompts, models, and related tools.
• Platform Configuration & Best Practices: Show your ability to configure, build, test, troubleshoot, and refine Einstein features such as prompts and models using Salesforce Platform configurations and industry best practices.
• Einstein Functionality Proficiency: Master the use of Salesforce Einstein tools like Sales Emails, Service Replies, Work Summary, Copilot Builder, Prompt Builder, and Model Builder, and customize these features to meet specific business needs.
• Custom Solutions Development: Develop custom solutions, actions, or integrations within the Salesforce environment using Salesforce tools.
• AI Fundamentals: Understand the basics of AI, including predictive analytics, machine learning, natural language processing (NLP), computer vision, and Salesforce’s trusted AI principles within CRM systems.
• Data Management & Ethics: Understand the importance of data quality, data preparation, data cleansing, and data governance in AI model training and fine-tuning. Also, demonstrate awareness of ethical AI practices covering privacy, bias, security, and compliance.
• Stakeholder Engagement: Effectively discuss AI applications with stakeholders, identifying opportunities and addressing challenges for AI-driven business improvements.

What This Certification is NOT About:

This certification is not for those who:

• Have extensive knowledge of configuring and fine-tuning large language models (LLMs).
• Understand coding languages such as Apex or Python.
• Possess expertise in external AI tools.
• Comprehend transformer architecture.
• Perform return on investment (ROI) calculations.
• Conduct white space analysis.
• Have experience with Marketing Cloud, Heroku, Commerce Cloud, MuleSoft, Tableau, Slack, Quip, or Industry Clouds.

About the Exam: Salesforce Certified AI Specialist

• Content: 60 multiple-choice questions
• Time Allotted: 105 minutes
• Passing Score: 73%
• Registration Fee: $200 USD + applicable taxes
• Retake Fee: $100 USD
• Delivery Options: Proctored exam (at a testing center or online)
  • [Click here for scheduling information](link to scheduling)
• References: No hard-copy or online materials allowed during the exam.
• Prerequisite: None

Gain a competitive edge in the rapidly evolving world of AI and Salesforce by earning the Salesforce AI Specialist Credential.