Salesforce Administrator (Admin-201) Practice Exams : 2025

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Salesforce Certified Administrator (ADM-201) Exam Details

• Exam Code: ADM-201
• Number of Questions: Up to 60
• Question Types: Multiple Choice, Single & Multiple Response, Drag & Drop, Performance-Based
• Exam Length: 105 Minutes
• Languages: English, German, Japanese
• Passing Score: 65%
• Registration Fee: USD 200 + applicable taxes
• Retake Fee: USD 100 + applicable taxes
• Schedule Exam: Pearson VUE

ADM-201 Exam Syllabus:

This comprehensive exam covers the core skills needed to manage and configure a Salesforce organization.

• Configuration & Setup (20%):

  • Understand and configure company settings (fiscal year, business hours, currency, default settings).
  • Master declarative configuration of the User Interface (UI settings, app menu, list views, global actions, Lightning App Builder).
  • Expertly manage user setup, security controls (Setup Audit Trail, Login Hours, Session Settings), and the Salesforce sharing model (public groups, org wide defaults, sharing: roles, subordinates, hierarchy, report and dashboard folders).
  • Effectively utilize custom profiles and permission sets.

• Object Manager & Lightning App Builder (20%):

  • Understand the standard object architecture and relationship model (standard objects, parent/child, master-detail/lookup/junction relationships, record types).
  • Create, customize, and manage fields and page layouts on standard and custom objects.
  • Design and assign page layouts, record types, and business processes for both custom and standard objects.

• Sales & Marketing Applications (12%):

  • Understand the sales process, including opportunities, paths, and forecasting.
  • Leverage sales productivity features like dashboards, lead scoring, Einstein Opportunity Scoring, and the Home Page Assistant.
  • Utilize lead automation tools, lead conversion, lead assignment rules, and campaign management features.

• Service & Support Applications (11%):

  • Manage case management capabilities (cases, case assignment rules, queues).
  • Automate case management processes using support process, case auto-response rules, and case escalation.

• Productivity & Collaboration (7%):

  • Utilize activity management features.
  • Leverage Chatter for collaboration.
  • Explore the capabilities of the Salesforce Mobile App.
  • Identify relevant AppExchange applications.

• Data & Analytics Management (14%):

  • Manage data import, update, transfer, deletion, export, and backup processes.
  • Utilize data validation tools.
  • Create and customize reports and report types.
  • Understand the impact of the sharing model on reports.
  • Create and modify dashboards (components, data sources, chart types, subscriptions, running users).

• Workflow/Process Automation (16%):

  • Identify the appropriate automation solution (Flow, Approval Processes).
  • Describe capabilities and use cases for Flow.
  • Describe capabilities and use cases for Approval Processes.

Get Personalized Support:

Need help preparing for the exam? You can retake the tests in this course and interact with me for clarification. I offer interactive feedback on each question, explanations for correct and incorrect answers, and links to official Salesforce resources.

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