销售思维学礼仪

Are you wondering what sets a sales etiquette course apart from traditional etiquette training? This course dives deep into the practical application of psychology in the workplace, drawing on 8 years of training experience to deliver a uniquely designed etiquette program.

A crucial component of this course is personal image management. We'll explore how to effectively manage impressions, starting with the foundational theory of impression management, developed by sociologist Erving Goffman. Learn how color, attire, and body language contribute to a professional image and unlock unexpected opportunities.

The second part focuses on etiquette for client interactions. Go beyond basic business card etiquette (handling, receiving, and storing) and discover how to leverage it for effective customer relationship management. We'll also cover communication etiquette, including appropriate conversation topics and taboos. Learn to read your client's communication cues and utilize body language and emotional intelligence to influence outcomes. Finally, master meeting etiquette, including seating arrangements and active listening, and discover the "four steps after the meeting" to secure valuable career prospects.

This course equips you with the professional communication skills necessary to build strong client relationships and excel in your career.