Ridisegnare i processi aziendali

This course explores how to redesign business processes by strategically integrating various tools, technologies, and skills. We'll delve into the development of in-demand skills – increasingly important due to emerging technologies driving business productivity improvement. Learn about the tools companies can leverage to enhance production, ranging from cutting-edge solutions like IoT (Internet of Things) and Big Data analytics to established methodologies and ICT (Information and Communication Technology).

Course Objectives:

• Understand emerging professional roles created by new technologies.
• Explore technologies for business production optimization.
• Discover available instrumentation for improving productivity and organizational efficiency.

Chapter 01: Skills and Professional Profiles

This chapter focuses on the evolving landscape of skills, particularly within the digital realm.

• Lesson 01.01: Skill Evolutions in the Web: An overview of the changing skills landscape in the digital age.
• Lesson 01.02: Professional Profiles for the Web – Part 1: Introduction to key roles in web development and related fields.
• Lesson 01.03: Professional Profiles for the Web – Part 2: Further exploration of web-related career paths.
• Lesson 01.04: Professional Profiles for the Web – Part 3: Continued examination of specialized web professions.
• Lesson 01.05: Professional Profiles for the Web – Part 4: Deep dive into specific web roles and responsibilities.
• Lesson 01.06: Professional Profiles for the Web – Part 5: Exploring emerging opportunities in the web industry.
• Lesson 01.07: Professional Profiles for the Web – Part 6: Advanced web roles and skill requirements.
• Lesson 01.08: Professional Profiles for the Web – Part 7: Future-oriented web career paths.

Chapter 02: Redesigning Business Processes

This chapter provides a comprehensive look at methodologies and technologies for optimizing business operations.

• Lesson 02.01: Big Data Business Analyst: Understanding the role of a Big Data Business Analyst and their impact.
• Lesson 02.02: Customer Focus: Strategies for prioritizing and enhancing the customer experience.
• Lesson 02.03: IoT: Part 1: Introduction to the Internet of Things and its applications in business.
• Lesson 02.04: IoT: Part 2: Deeper dive into IoT implementation and benefits.
• Lesson 02.05: Importance of Business Process Management: Why effective process management is crucial for success.
• Lesson 02.06: Workflow Management System: Leveraging workflow systems for automation and efficiency.
• Lesson 02.07: BPM: Business Process Management: A detailed exploration of Business Process Management principles and practices.
• Lesson 02.08: Porter's Value Chain: Analyzing the value chain for competitive advantage.
• Lesson 02.09: Balanced Scorecard: Using the Balanced Scorecard for strategic performance management.
• Lesson 02.10: Activity Based Management: Understanding and implementing Activity Based Management.
• Lesson 02.11: Lean Production: Applying Lean principles to eliminate waste and improve efficiency.
• Lesson 02.12: Total Quality Management: Implementing TQM for continuous improvement in quality.
• Lesson 02.13: Six Sigma: Utilizing Six Sigma methodologies for process improvement.
• Lesson 02.14: Continuous Improvement: Fostering a culture of ongoing process optimization.
• Lesson 02.15: Capability Maturity Model Integration (CMMI): Using CMMI for process improvement and maturity assessment.
• Lesson 02.16: IT Architectures: Designing and implementing effective IT architectures.
• Lesson 02.17: Software Methodologies and UML/BPMN Modeling Languages: Understanding software development methodologies and modeling techniques.
• Lesson 02.18: Process Simulators and Workflow Engines: Using simulation and workflow engines for process design and optimization.
• Lesson 02.19: Business Intelligence – Part 1: Introduction to Business Intelligence concepts and tools.
• Lesson 02.20: Business Intelligence – Part 2: Advanced Business Intelligence techniques and applications.
• **Lesson 02.21: Process Modeling