Quản lý Các bên liên quan - Stakeholder Management

Enhance Your Projects with Effective Stakeholder Management

This course is designed for Business Analysts (BA), Project Managers, Product Managers, Product Owners, and anyone seeking to master stakeholder management and foster strong collaboration. Learn how to navigate complex relationships and ensure project success.

The curriculum dives deep into proven stakeholder management methods, including:

• Stakeholder Mapping: Visually identify and categorize your stakeholders.
• Stakeholder Analysis: Understand stakeholder needs, expectations, and potential impact.
• Stakeholder Engagement Management: Develop strategies to effectively involve stakeholders throughout the project lifecycle.
• Stakeholder Monitoring & Evaluation: Track stakeholder satisfaction and adjust your approach as needed.

You'll gain practical knowledge of essential stakeholder management techniques and tools:

• Power/Interest Grid (Power-Interest Matrix): Prioritize stakeholders based on their influence and interest.
• Stakeholder Influence Network: Visualize relationships and identify key influencers.
• Stakeholder Matrix: A comprehensive tool for managing stakeholder interactions.
• Salience Model: Understand stakeholder power, legitimacy, and urgency.
• RACI Matrix: Clearly define roles and responsibilities for stakeholder involvement.
• And many other valuable techniques!

We'll also explore helpful tools to support your stakeholder management efforts, complementing the techniques learned.

Just like effective collaboration requires specific approaches, managing stakeholders demands tailored methods. We'll cover strategies specifically designed for project stakeholder management.

Throughout the course, you'll benefit from real-world case studies integrated into each lesson, providing practical application of the concepts. Develop your skills in stakeholder engagement, project management, and product ownership to build stronger relationships and achieve project goals.