Quality Management And Quality Assurance Expert (Accredited)
Become a Quality Champion! Accredited training in Quality Management & Assurance. Practical skills for improving quality.
Course Content
Quality Management And Quality Assurance Expert (Accredited) is an all-levels Udemy course taught by Six Sigma Academy Amsterdam (SSAA). It runs 2h 41m, is taught in English, and includes a certificate of completion. Learners rate it 4.5 out of 5 from 765 reviews, with 9,481 students enrolled. It is a paid course, last updated September 2025.
Elevate Your Business with Quality Management & Quality Assurance
Offering high-quality products and services is crucial for business success. However, many organizations struggle with defining quality and establishing effective measurement methods. This course provides a foundational understanding of quality management and quality assurance, empowering you to become a quality champion.
What you'll discover:
- Defining Quality: Explore common definitions of quality and understand its multifaceted nature.
- Cause and Effect Analysis: Learn how to systematically analyze quality issues using a cause and effect matrix to identify root causes.
- Quality Measurement: Discover various methods for measuring quality and tracking performance.
- Key Performance Indicators (KPIs): Understand essential KPIs in quality management and quality assurance to monitor and improve processes.
- Total Cost of Quality (COQ): Analyze the financial implications of quality – both good and bad – to optimize resource allocation.
- Quality Assurance vs. Quality Control: Clarify the distinct roles of quality assurance and quality control in a comprehensive quality system.
- Voice of the Customer (VOC): Learn how to leverage Voice of the Customer feedback to drive improvements in quality assurance and product/service development.
- Critical to Quality (CTQ) Factors: Identify CTQ factors – the most important characteristics of a product or service – to focus quality efforts effectively.
- Audits for Quality: Understand how audits contribute to robust quality assurance and overall quality management.
- Risk Management with Event Tree Analysis: Explore how event tree analysis can be applied to proactively manage risks and prevent quality issues.
About SIX SIGMA ACADEMY AMSTERDAM (SSAA)
This training is brought to you by SSAA, an accredited education provider founded by experienced university lecturers in the Netherlands. SSAA is dedicated to making high-quality academic education more affordable, accessible, and engaging. As of 2023, we have successfully trained over 150,000 students globally.
Join us for this short, free introductory course and take the first step towards mastering quality management principles.
Team SSAA
Need a SaaS MVP shipped fast? Hire the TutorialSearch.io team
Auth, billing, dashboards and AI features — a launch-ready product built by the devs behind this site.