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Pharma & Biotech Sales and Marketing: CRM Business 101

Learn biopharma CRM essentials! This fast-paced course covers key industry concepts for CRM success in the life sciences.

3.9(49)
887students
46m
Peter Yeung
Peter Yeung18 year veteran of the pharmaceutical sales and marketing

Course Content

Pharma & Biotech Sales and Marketing: CRM Business 101 is a beginner-level Udemy course taught by Peter Yeung. It runs 46m and is taught in English. Learners rate it 3.9 out of 5 from 49 reviews, with 887 students enrolled. It is free to enroll, last updated October 2023.

Gain a solid foundation in pharmaceutical sales and marketing with this comprehensive course, viewed through the lens of CRM (Customer Relationship Management). Perfect for newcomers to the industry and experienced consultants alike, this course provides a quick and effective introduction to the core principles and best practices driving success in the biotech industry.

What you'll learn:

  • Pharmaceutical & Biotech Industry Overview: Understand the landscape of the pharmaceutical and biotech sectors.
  • Sales & Marketing Fundamentals: Master the key principles and practical strategies for effective pharmaceutical sales and marketing.
  • CRM in Pharma: Discover how CRM systems are utilized to optimize sales and marketing efforts.
  • Roles in Pharma Sales: Learn about key roles such as sales representatives, Medical Science Liaisons (MSLs), and Key Account Managers.
  • Sales Process Mastery: Explore the complete pharmaceutical sales process, from initial contact to closing deals.
  • Product Positioning & Promotion: Develop strategies for effective product positioning and impactful promotional strategies.
  • Sales Team Structure: Understand the optimal team structure for maximizing sales performance.
  • Essential Sales Tactics: Dive into practical techniques including face-to-face calls, effective email marketing, and strategic use of drug samples.
  • Event Management: Learn how to plan and execute successful events management strategies.
  • Closed-Loop Marketing: Implement closed-loop marketing processes for enhanced customer engagement.
  • Territory Alignment: Understand the importance of effective territory alignment for sales success.

Key Topics Covered:

  • Drug Sampling Strategies: Learn best practices for effective drug sampling.
  • Event Management: Plan and execute impactful industry events.
  • Digital Channels: Explore the use of various digital channels in pharmaceutical sales.
  • Recording Signatures: Understand the requirements and best practices for recording signatures.
  • Closed-Loop Marketing: Implement strategies for continuous customer engagement.
  • Territory Alignment: Optimize sales efforts through strategic territory alignment.
  • Key Concepts & Takeaways: A thorough recap of key concepts and takeaways to solidify your understanding.
  • Career Development: Discover opportunities for further learning and development within the pharmaceutical and biotech fields.

This course equips you with the knowledge and confidence to discuss the intricacies of pharmaceutical sales and marketing and navigate the complexities of the biotech landscape.

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