Observability and the Paradox of Alerts

Are your teams overwhelmed by paging alerts? Discover how to reclaim control and build a more sustainable on-call strategy.

Many organizations struggle with an excessive number of monitoring alerts that constantly interrupt their teams. This is a common problem, especially as systems grow in complexity. The challenge is a paradox: the more complex your infrastructure, the fewer alerts you should need.

The solution lies in transitioning from a traditional monitoring model to observability. Teams adopting observability often achieve a remarkable reduction – around 90% alert reduction – while simultaneously improving system reliability and customer experience.

This session explores how to implement Service Level Objectives (SLOs) and leverage observability to create a safe and sustainable on-call rotation. Learn how to design an on-call schedule that empowers senior engineers and avoids burnout. Stop relying on a reactive, all-hands-on-deck approach and build a system that supports your team and your business.

Charity Majors will share practical strategies to achieve this transformation, leading to a more efficient and less stressful on-call experience. Learn how to shift from simply reacting to incidents to proactively understanding and preventing them. Improve reliability engineering and create a more positive work environment for your engineers.