*NEW* Salesforce Certified AI Specialist Practice Exam Test

Become a Salesforce AI Specialist: Unlock the Power of Generative AI in CRM

The Salesforce AI Specialist credential is your key to harnessing the transformative potential of generative AI within the Salesforce ecosystem. This certification is designed for Salesforce Administrators, Developers, and Architects who are driving the deployment and utilization of Einstein AI solutions. As an AI Specialist, you'll be instrumental in enhancing customer experiences and streamlining business processes through intelligent automation.

Who is this certification for?

The Salesforce Certified AI Specialist exam is ideal for professionals who:

• Possess a solid understanding of core Salesforce functionalities.
• Are comfortable navigating the Salesforce environment.
• Want to demonstrate expertise in leveraging Salesforce Einstein features.
• Aim to build, test, troubleshoot, and refine Einstein prompts and models.
• Seek to customize Einstein functionalities like Sales emails, Service replies, and Work Summary to meet specific business needs.
• Understand the fundamentals of AI, including predictive analytics, machine learning (ML), natural language processing (NLP), and computer vision.
• Are knowledgeable about data quality, preparation, and governance in the context of AI model training.
• Are committed to ethical and responsible data handling practices, including privacy, bias mitigation, and security.
• Can effectively communicate with stakeholders about AI applications and identify opportunities for business enhancement.

What you won't need:

• Extensive experience configuring or fine-tuning large language models (LLMs).
• Proficiency in coding languages like Apex or Python.
• Expertise in external AI tools.
• Deep understanding of transformer architecture.
• Performing return on investment (ROI) calculations.
• Knowledge of white space analysis.
• Experience with Marketing Cloud, Heroku, Commerce Cloud, MuleSoft, Tableau, Slack, Quip, or Industry Clouds.

About the Salesforce AI Specialist Exam

This exam validates your knowledge and skills in applying AI to Salesforce. Here's a quick overview:

• Content: 60 multiple-choice questions
• Time Allotted: 105 minutes
• Passing Score: To be determined
• Registration Fee: US$200 + applicable taxes
• Retake Fee: US$100
• Delivery Options: Proctored exam at a testing center or online proctored environment. [Click here for scheduling information](link to scheduling).
• References: No materials allowed during the exam.
• Prerequisite: None

Exam Outline: Key Areas of Focus

The Salesforce Certified AI Specialist Exam covers the following key objectives:

• Einstein Trust Layer (15%): Understand and implement the security, privacy, and grounding features of the Einstein Trust Layer.
• Generative AI in CRM Applications (17%): Identify the appropriate generative AI features in Einstein for Sales and Service based on specific scenarios.
• Prompt Builder (37%): Master the use of Prompt Builder to create effective prompt templates, considering user roles, grounding techniques, and execution.
• Einstein Copilot (23%): Leverage Einstein Copilot to automate tasks, understand how LLMs drive copilot actions, and manage copilot adoption.
• Model Builder (8%): Utilize Model Builder to configure standard, custom, and Bring Your Own Large Language Model (BYOLLM) generative models.

Ready to advance your Salesforce career? This certification demonstrates your ability to leverage AI to drive innovation and efficiency within Salesforce environments. Prepare with hands-on experience, formal training, and self-study for maximum success.