*NEW* Salesforce Certified Administrator Practice Exam Tests
Ace your Salesforce Admin certification! Practice with 400+ realistic exam questions and simulators. Boost your skills and pass with confidence.
Course Content
*NEW* Salesforce Certified Administrator Practice Exam Tests is a beginner-level Udemy course taught by Know Direct. It is taught in English and includes a certificate of completion. 1 student has enrolled. It is a paid course, last updated June 2025.
Master the Salesforce Certified Administrator Exam with Our Comprehensive Practice Exam Course!
This all-inclusive course equips you with the essential Salesforce skills, concepts, and best practices to confidently pass the Salesforce Certified Administrator certification exam. Gain practical experience and solidify your understanding with realistic practice exam questions and expert guidance.
Configuration and Setup (20% of Exam):
- Company Settings: Understand and configure crucial company settings, including fiscal year, business hours, currency management, and default configurations.
- User Interface (UI) Administration: Master declarative configuration of the User Interface, covering UI settings, app menus, list views, global actions, and the Lightning App Builder.
- User Management: Learn to properly set up and maintain user accounts, ensuring optimal access and permissions.
- Security Controls: Explain and implement various organization security controls, such as the Setup Audit Trail, Login Hours, and Session Settings.
- Sharing Model: Apply the Salesforce sharing model effectively to grant appropriate access based on user requests, utilizing features like public groups, org-wide defaults, sharing rules (roles, subordinates, hierarchy), and report/dashboard folder sharing.
- Profiles & Permission Sets: Determine the appropriate use of custom profiles and permission sets, leveraging profile settings and permissions for granular control.
Object Manager & Lightning App Builder (20% of Exam):
- Object Architecture: Describe the standard object architecture and relationship model, including standard objects, parent/child relationships, master-detail, lookup, and junction relationships, and record types.
- Customization: Learn to create, delete, and customize fields and page layouts on both standard and custom objects, understanding the implications of field deletion.
- Record Types & Business Processes: Determine how to create and assign page layouts, record types, and business processes for both custom and standard objects.
Sales and Marketing Applications (12% of Exam):
- Sales Process: Identify the capabilities and implications of the sales process, including opportunities, paths, and forecast impact.
- Opportunity Management: Apply sales productivity features using opportunity tools like dashboards, lead scoring, Einstein Opportunity Scoring, and the Home Page Assistant.
- Lead Automation & Campaign Management: Understand lead automation tools, including lead conversion, lead assignment rules, and campaign management features like campaigns and campaign members.
Service and Support Applications (11% of Exam):
- Case Management: Describe the capabilities of case management, including case assignment rules and queues.
- Case Automation: Identify how to automate case management processes using support processes, case auto-response rules, and case escalation rules.
Productivity & Collaboration (7% of Exam):
- Activity Management: Describe the capabilities of activity management features.
- Chatter: Understand the features of Chatter for collaboration.
- Salesforce Mobile App: Explore the capabilities of the Salesforce Mobile App.
- AppExchange: Identify use cases for AppExchange applications.
Data & Analytics Management (14% of Exam):
- Data Management: Understand considerations for importing, updating, transferring, mass deleting, exporting, and backing up data.
- Data Validation: Describe the capabilities and implications of data validation tools.
- Reporting & Report Types: Explore options for creating and customizing reports and report types.
- Sharing Model & Reports: Understand the impact of the sharing model on reports.
- Dashboards: Learn the options available when creating and modifying dashboards, including dashboard components, data sources, chart types, subscribing, and running users.
Workflow & Process Automation (16% of Exam):
- Automation Solutions: Identify the appropriate automation solution based on tool capabilities.
- Flow: Describe capabilities and use cases for Salesforce Flow.
- Approval Processes: Understand capabilities and use cases for approval processes.
Our practice exam course is designed for both beginners and experienced Salesforce professionals. Prepare effectively, gain confidence, and kickstart your Salesforce career by conquering the Salesforce Certified Administrator exam!
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