Master Course in Microsoft MS-720 : MS Teams Voice Engineer

Unlock the power of Microsoft Teams Voice with this comprehensive master course! Become a skilled Teams Voice Engineer and learn to expertly manage Teams-certified equipment, optimize audio/video collaboration, and implement voice conversion solutions. Understand how third-party businesses and telecommunication companies collaborate to enhance Microsoft Teams Voice capabilities.

This course builds a strong foundation in Microsoft 365 and PowerShell, essential tools for any aspiring Teams Voice Engineer. You'll delve into the intricacies of deploying and configuring Microsoft Teams Phone over the Public Switched Telephone Network (PSTN) using methods like Quick Routing, Provider Connections, and Teams Phone Plans.

Discover how Teams Phone enables making, receiving, and transferring calls directly within Microsoft Teams, revolutionizing communication. A crucial aspect of successful implementation is understanding the advantages and limitations of each PSTN connectivity option. We'll explore options like Teams Phone with Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing – a critical consideration before deploying a Teams Phone solution.

This course explores Microsoft Teams Voice as a cloud-based phone system add-on for Office 365. Imagine a flexible phone system accessible from your phone, computer, or desk phone – anywhere with an internet connection! It's a vital component for organizations transitioning to a Modern Office environment, eliminating the need for extensive hardware infrastructure. Leverage features like auto attendants, call groups, call parks, and call numbers from any location.

Here's a detailed look at the key topics covered in this master course:

• PSTN Connectivity & Teams Phone Features: Master connecting to the PSTN, understand license requirements, and explore the full range of features offered by Teams Phone.
• Network Optimization for Enhanced Teams Phone Performance: Learn how to plan and optimize your network to ensure seamless and reliable Teams Phone operation.
• Migrating from Skype for Business Server to Teams Voice: A step-by-step guide to successfully migrating your Teams voice services from legacy systems.
• Direct Routing & Call Management: Activate Teams Phone, configure auto attendants and call queues, and deploy Direct Routing for advanced call management capabilities.
• Advanced Teams Phone Features with Direct Routing: Explore how Direct Routing unlocks additional features, making Teams Phone even more user-friendly and powerful.