Skillshareallen

Marketing and Sales - Sales Techniques and Customer Relationship Management

Master sales techniques & CRM! Learn effective marketing & sales strategies to build strong customer relationships and boost your sales success. Perfect for all levels.

167students
1h 14m
Certificate
Derek Smith
Derek SmithExperienced and qualified English coach

Course Content

Marketing and Sales - Sales Techniques and Customer Relationship Management is an all-levels Skillshare course taught by Derek Smith. It runs 1h 14m, is taught in English, and includes a certificate of completion. 167 students have enrolled. It is a paid course, first published November 2024.

Ready to boost your sales performance? This comprehensive Marketing and Sales course dives deep into effective sales techniques and Customer Relationship Management (CRM).

Whether you're a new sales professional or an experienced seller aiming to sharpen your skills, this course provides practical strategies for success. You'll learn how to engage customers from the first interaction, master the art of closing deals, and cultivate lasting customer relationships.

Key topics include:

  • Effective Communication: Develop powerful communication skills to build rapport and understand customer needs.
  • Negotiation Strategies: Learn proven negotiation tactics to achieve win-win outcomes.
  • CRM Tools & Implementation: Discover how to leverage CRM software to manage leads, track progress, and improve customer interactions.
  • Sales Techniques: Explore a range of proven sales techniques to adapt to different customer personalities and situations.
  • Customer Relationship Management (CRM): Understand the principles of building and maintaining strong customer relationships for long-term success.

Transform your sales approach and unlock your full potential. This course is designed to help you drive sustainable business growth and elevate your career in the competitive world of sales. Invest in yourself and become a more effective and successful salesperson today!

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