Marketing Analytics: Customer Value and Promotion Strategy
Calculate Customer Lifetime Value (CLTV) with DCF & advanced models. Boost company profitability through data-driven insights.
Course Content
Marketing Analytics: Customer Value and Promotion Strategy is a beginner-level Udemy course taught by Start-Tech Academy. It runs 1h 26m, is taught in English, and includes a certificate of completion. Learners rate it 4.6 out of 5 from 887 reviews, with 79,960 students enrolled. It is a paid course, last updated October 2025.
Looking to understand customer value and make smarter business decisions? This comprehensive course, Customer Valuation for Entrepreneurs and Marketers, equips you with the skills to calculate customer lifetime value (CLTV) and apply it to crucial areas like product pricing, customer acquisition cost (CAC), and marketing spend.
Learn how to determine the true worth of your customers and leverage this knowledge for growth.
What you'll gain:
- Understand Customer Value: Learn to assess the value of your customers to optimize acquisition strategies.
- Measure Customer Value: Master the core concepts of customer value and how to quantify it.
- Handle Uncertainty: Utilize Monte Carlo simulation to incorporate uncertainty into your customer value models.
- Practical Application: Gain confidence in understanding and applying real-world customer value models used by organizations.
How this course benefits you:
Receive a Verifiable Certificate of Completion upon finishing! Ideal for business managers, executives, and students seeking to calculate and apply customer value in practical business scenarios. We teach by example, with each section focusing on how-to examples.
Course Structure & Features:
- Theoretical Concepts & Use Cases: Understand different customer value models and their applications.
- Step-by-Step Excel Implementation: Learn to build and use customer lifetime value models in Excel.
- Downloadable Excel Files: Access data and solutions for each lecture.
- Class Notes & Assignments: Reinforce your learning with comprehensive notes and practical exercises.
- Practical Modeling: Hands-on classes where you'll build customer value models from scratch – a key differentiator.
Why Choose This Course?
Taught by Abhishek and Pukhraj, experienced managers from a Global Analytics Consulting firm, we bring practical marketing analytics and data analytics expertise to the curriculum. We are creators of highly-rated online courses with a proven track record (over 170,000 enrollments and thousands of 5-star reviews).
Our Commitment to Your Success:
We're dedicated to your learning journey! Ask questions in the course or send us a direct message – we're here to help with course content, practice sheets, and any topic.
Course Content Overview:
- Section 1: Introduction - Course structure and objectives.
- Section 2: Lifetime Customer Value (CLTV) - Fundamentals of customer lifetime value.
- Section 3: Variations & Sensitivity Analysis - Building Excel models for lifetime customer value and performing sensitivity analysis.
- Section 4: Monte Carlo Simulation - Introduction to Monte Carlo simulation and its application to customer value in uncertain situations.
Resources: We recommend "Marketing Analytics: Data-Driven Techniques with Microsoft Excel [Winston, Wayne L.]" as supplementary reading.
This course provides the knowledge and skills to immediately improve your work. Enroll now and start calculating customer value!
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