How to carry out a usability expert review

Unlock the power of Usability Expert Reviews and become a proficient UX professional! This course dives deep into one of the most sought-after user experience techniques, equipping you with the skills to identify and resolve critical usability issues in products and websites.

What you'll learn:

• Master the Expert Review Process: Discover a quick and cost-effective method for performing expert reviews and conducting an immediate sanity check on your designs.
• Identify Usability "Bloopers": Learn to pinpoint common usability problems that can hinder user experience.
• Think Like a Usability Expert: Uncover the practitioner secrets behind effective expert reviews and develop a keen eye for detail.
• Heuristic Evaluation: Apply Jakob Nielsen's heuristic evaluation technique to software, products, and websites. Understand the nuances of this widely used method.
• Compare Usability Guidelines: Analyze and compare Nielsen's heuristics with other valuable guidelines, including ISO’s 7 dialogue principles, Shniederman’s 8 golden rules of dialog design, and Tog’s 16 principles of interaction design.
• Cognitive Walkthrough: Uncover the elements in your design that cause new users to make errors using the task-based cognitive walkthrough method.
• Actionable Recommendations: Develop the ability to generate clear, action-oriented recommendations for your design team.
• Distinguish Expertise from Opinion: Understand the critical difference between a structured usability inspection and subjective personal opinions.

Course Resources:

• Downloadable Materials: Access comprehensive notes, detailed usability checklists, and workbooks for both Heuristic Evaluation and Cognitive Walkthrough.
• Expert Review Reporting Template: Download a professional-quality reporting template in PowerPoint and Keynote formats – easily re-brandable for your own use.
• Video & Worksheet Downloads: All video lectures and worksheets are available for download, ideal for offline learning or devices with limited internet access.
• Full Transcripts: Each lecture includes a full text transcript for improved comprehension and accessibility.

Bonus:

• Certificate of Completion: Receive a certificate upon successful completion of the training.
• Refresher Training: Gain eligibility for free, email-based refresher training to stay up-to-date.

This course is perfect for UX consultants, designers, product managers, and anyone passionate about creating user-centered designs. Elevate your UX skillset and ensure your products meet the highest usability standards!