【現役人事が解説】グローバル企業が実践するフィードバックの基本マスターコース(2)さらに英語で実践!編

In today's dynamic business landscape, the ability to deliver and receive constructive feedback is crucial for everyone, regardless of their position. Move beyond outdated top-down instruction and evaluation. Cultivate an environment where all team members feel valued, fostering growth through mutual support. This approach boosts psychological safety and directly contributes to company success.

However, providing and receiving feedback effectively isn't easy, even in Japanese. Doing so in English presents an even greater challenge. This course addresses the common hurdles faced by Japanese speakers navigating global workplaces. We'll focus on practical strategies and essential English phrases, drawing on real-world experiences.

What You'll Learn:

• Essential Attitudes & Mindsets: Develop the right approach to giving and receiving feedback.
• Key English Phrases: Master practical phrases for various feedback scenarios.
• Cultural Nuances: Understand how global environments differ from Japanese communication styles.
• Effective English Expressions: Learn culturally appropriate and impactful ways to phrase feedback.
• Business Vocabulary: Expand your vocabulary with useful words and phrases for enhanced communication.

Who is this course for?

• Individuals seeking clarity on English nuances for feedback.
• Those wanting to avoid miscommunication and build confidence in expressing themselves.
• Anyone who feels unsure or hesitant about giving or receiving feedback.

Important Notes:

• Relationship to Master Course (1): This course builds upon "【現役の人事が解説】グローバル企業が実践しているフィードバックの基本マスターコース(1) まずは日本語!編". This course focuses specifically on the English aspects of feedback.
• English Level: This course is designed for intermediate learners. While we prioritize simple language and patterns, some phrases may be longer to convey nuance.
• Course Structure: Sections covered in Master Course (1) that are not directly related to English have been omitted (indicated by "※割愛"). Some slides may have brief overlap as a review.

Course Outline:

1. Understanding Feedback (※割愛):
   • The Importance of Feedback (※割愛)
   • Types of Feedback (※割愛)
   • Feedback Scenarios (※割愛)
   • Historical & Cultural Context of Feedback (※割愛)
2. What is "Constructive" Feedback?
   • Defining Feedback (※割愛)
   • What Makes Feedback "Constructive?"
     • Fact-Based Feedback
     • Future-Oriented Feedback
     • Actionable Feedback
   • English Examples: Learn how to express fact-based feedback in English.
3. Structuring Your Feedback:
   • Framework for Main Points
   • Structuring Each Comment
   • English Examples: Discover phrases for communicating concerns effectively.
4. Delivering Feedback Effectively:
   • Setting the Stage
   • Overall Flow
   • English Examples: Learn professional ways to express empathy and offer constructive criticism.
5. Do's and Don'ts:
   • Diversity Considerations
   • Understanding Human Tendencies
   • Recognizing Evaluation Criteria
   • Addressing Performance Issues
   • English Examples: Find useful phrases for navigating potentially sensitive situations with individuals who are resistant to feedback.