Giving Feedback and Managing Differences

Enhance Leadership & Performance with Effective Feedback Skills

This workshop equips you with the essential skills and processes to deliver feedback that drives positive results for both individuals and the organization. Learn to confidently guide and support others, becoming a trusted source of guidance respected for fairness and focus on achieving desired outcomes. Develop the ability to navigate challenging situations and address performance issues constructively, even when initial feedback isn't successful.

Key Benefits:

• Boost Your Leadership Value: Master the art of providing timely and effective feedback – a highly sought-after skill for leaders and managers.
• Improve Relationships: Learn to manage differences and address performance concerns without damaging professional relationships, leading to smoother workflows and goal attainment.
• Develop a Supportive Approach: Build confidence in your ability to provide constructive guidance and support the growth of your team members.
• Practical, Actionable Skills: This workshop provides a practical methodology with activities and assignments designed for mastery, personalization, and real-world application.

What You'll Learn:

• Understanding Feedback: Explore the definition of feedback and its role in communication, including its benefits and limitations compared to other communication methods.
• The Power of Feedback: Discover the value of giving feedback for the individual being coached, the giver, and the overall team/organization. Understand the "why" behind effective feedback.
• The Social/Business Compact: Understand the expectations and responsibilities surrounding feedback in today's professional environment.
• Overcoming Barriers: Identify and overcome common barriers to delivering effective feedback.
• Tailoring Feedback: Learn how to adapt your feedback style for different audiences – peers and superiors.
• Types of Feedback: Explore various feedback types, including:
  • Positive Feedback: Learn to effectively credit positive contributions.
  • Balanced Feedback: Focus on development, moving beyond the outdated "sandwich" technique.
  • Negative Feedback: Deliver corrective feedback constructively.
• Managing Difficult Conversations: Develop strategies for addressing performance issues when initial attempts at change have been unsuccessful.
• Practical Resources: Access the downloadable "Giving Feedback and Managing Differences Workbook" containing key slides, notes, application exercises, self-assessment tests, action plans, and helpful links for ongoing development.

This workshop is part of a series of interconnected Learning For Results programs designed to help you thrive in today's dynamic work environment.