Get Amazing Results from Your Conversations at Work

Discover the Art of Effective Communication: Build Stronger Relationships & Advance Your Career

"In the best conversations, you don't even remember what you talked about, only how it felt." – John Green. This resonates deeply. Truly impactful conversations, whether at work or home, are less about perfect recall of details and more about the positive impact they create. But what can derail a conversation and leave a negative impression?

This course helps you master the skills for successful communication by addressing common pitfalls:

• Avoiding Hurt Feelings: Learn how to navigate sensitive topics with empathy and respect.
• Steering Clear of Pushiness & Pushover Behavior: Establish healthy boundaries and communicate assertively.
• Balancing Talk & Listening: Develop active listening skills for deeper understanding.
• Recognizing & Addressing Micro-Aggressions: Become aware of unconscious biases in communication.
• Adapting Your Communication Style: Learn to be flexible and adjust your approach to different individuals and situations.

Ultimately, effective conversations hinge on mindful intentions, adaptability, and skillful impact evaluation.

About Deborah Grayson Riegel:

Deborah Grayson Riegel is a renowned keynote speaker, executive coach, and communication consultant with extensive experience teaching leadership communication at prestigious institutions including:

• Wharton Business School
• Duke Corporate Education
• Columbia Business School’s Women in Leadership Program
• Beijing International MBA Program at Peking University

Her expertise is sought after by leading organizations like Amazon, BlackRock, Google, KraftHeinz, PepsiCo, and The United States Army. Deborah is a published author and contributor to:

• Harvard Business Review
• Inc.
• Psychology Today
• Forbes
• Fast Company
• Bloomberg Businessweek
• The Wall Street Journal
• The New York Times

She is the author of the bestselling books “Go to Help: 31 Ways to Offer, Ask for, and Accept Help" and “Overcoming Overthinking: 36 Ways to Tame Anxiety for Work, School, and Life”.

What You'll Learn:

This fast-paced and engaging course provides practical tools and techniques to improve your communication results in four key conversation types:

1. Relationship Building Conversations: Forge stronger connections with colleagues, managers, and clients.
2. Navigating Conflict & Tricky Conversations: Effectively address disagreements and challenging situations.
3. Tackling Feedback Conversations: Deliver and receive feedback with confidence and grace.
4. When Work Conversations Get Personal: Navigate sensitive topics with professionalism and empathy.

Get ready for concrete takeaways, practical exercises, and tools you can immediately apply to enhance your personal and professional life.

I'm excited to see how you'll grow!

Warmly,

Deborah Grayson Riegel, MSW, PCC