Galileo Basic Course Level 2

Master Galileo GDS: Comprehensive PNR Management & Service Requests

This course provides in-depth training on Galileo GDS, equipping you with the skills to efficiently manage passenger name records (PNR) from creation to completion. You'll gain practical expertise in handling various PNR tasks, ensuring smooth and accurate travel arrangements.

Here's what you'll learn:

• PNR Creation & Retrieval: Review the process of PNR creation within Galileo. Discover multiple methods for retrieving Galileo PNRs quickly and effectively.
• PNR Modification: Learn to cancel Galileo PNRs efficiently. Master techniques for dividing Galileo PNRs to accommodate different travel segments.
• PNR Details & Updates: Understand how to check Vendor Remarks for crucial information. Perform essential name changes, phone number updates, and ticketing modifications within the PNR.
• PNR Deletion: Learn to delete passenger information (name, phone number, and ticketing details) when necessary.
• OSI Communication: Discover how to effectively pass information to the airline using the OSI (Other Service Information) functionality.
• PNR Notes & Mileage: Learn to add notepad entries to your PNRs for internal notes and how to delete them. Master the process of adding mileage numbers and deleting them as needed.
• Special Requests: Gain proficiency in requesting bassinets for infant passengers and how to delete these requests. Learn to request meals for your passengers and how to delete meal requests.

Throughout the course, you'll benefit from dedicated support. I'm readily available to answer your questions and provide guidance. All commands taught are latest and up-to-date, ensuring you're equipped with current industry best practices.

By completing this course, you'll be able to:

• Make changes and deletions to PNRs before and after creation.
• Check the time limit of a PNR.
• Request and delete various services such as bassinets and meals.

Enroll now and take the first step towards becoming a proficient Galileo Software expert! This training will set you on the path to a successful career in travel management.