FREE Microsoft Dynamics 365 For Beginners (Updated for 2021)

Master Microsoft Dynamics 365 (CRM): The Ultimate Practical Course

This highly-rated Microsoft Dynamics 365 course consistently receives top marks and boasts the highest student enrollment globally! Whether you're a programmer, business analyst, existing non-Microsoft solutions consultant, or aspiring Dynamics 365 consultant, this is the ideal starting point to boost your career and earning potential.

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What Students Are Saying:

"Overall, this course has been very helpful. I went from not even knowing what Microsoft CRM was to having a good basic understanding of the interface and features of the software. This course has definitely been worth doing and the instructor is great!" - Tyler Martin

"Before starting this course I never heard about Microsoft Dynamic 365 (CRM), one of my friend suggested me to just dirty your hands with MS Dynamic 365 (CRM). Actually I am coming development background so initially its look boring for me but after understanding about Dynamic 365 (CRM), I enjoyed this course very much. Looking forward to join another course. Thanks a lot Abhay. Great work." - Ram Thakkar

"As a complete beginner in this Software this has been very helpful and informative so far. Thank you!" - Aleksander Penev

"It is a very sweet lecture, despite being free. He took his time to explain every details you need to know about MS Dynamics. I am SugarCRM certified developer and willing to dive into MS Dynamics. I will Surely register for more of your courses in future. Thanks Abhay Sharma." - Aremu Habibullahi

"This was a very good course, I am just starting to use Dynamics CRM and this course was very helpful." - Orlando Sanders

"With no experiences in CRM, attending this course was really huge benefits. It guide you trough everything and I like the bonus in end of this course. I will recommended this course to anyone who would like to get into CRM." - Ahmad Hassan

"Thank you so much for creating the course. I enjoyed the learning about the CRM platform. I hope to take more courses in the future to further my career in ICT. Much appreciated" - Seraz Khan

And thousands of positive reviews...

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What is Microsoft Dynamics 365 (CRM)?

Microsoft Dynamics 365 (CRM) is a powerful enterprise business solution designed by Microsoft. It encompasses a suite of applications to streamline business processes and enhance customer relationships. Key components include:

• Microsoft Dynamics 365 For Sales: Improve your sales processes and drive revenue growth.
• Microsoft Dynamics 365 For Customer Service: Elevate customer support and create exceptional customer experiences.
• Microsoft Dynamics 365 For Project Service Automation (PSA): Effectively manage projects from initiation to completion.
• Microsoft Dynamics 365 For Field Service: Optimize mobile workforce operations.

By the end of this comprehensive course, you'll gain a complete understanding of all four applications and more! This is a complete practical course focused on hands-on learning.

Why Learn Dynamics 365?

Microsoft Dynamics 365 is a rapidly growing business solution with significant market demand. The average Dynamics 365 Consultant salary ranges from $85,000 - $100,000 per annum and is projected to continue increasing.

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Here's What You Will Learn:

• Module 1: Get Started With Microsoft Dynamics 365
  • What Is Microsoft Dynamics 365?
  • Microsoft Dynamics 365 Deployment Types
  • Microsoft Dynamics 365 Sign Up Process
  • Microsoft Dynamics 365 Application Navigation
• Module 2: Microsoft Dynamics 365 For Sales Overview
  • Dynamics 365 For Sales Important Terms
  • Dynamics 365 For Sales Demo
• Module 3: Microsoft Dynamics 365 For Customer Service Overview
  • Dynamics 365 For Customer Service Important Terms
  • Dynamics 365 For Customer Service Demo
• Module 4: Microsoft Dynamics 365 For Project Service Automation (PSA) Overview
  • Dynamics 365 For Project Service Automation Important Terms
  • Dynamics 365 For Project Service Automation Demo
• Module 5: Microsoft Dynamics 365 For Field Service Overview
  • Dynamics 365 For Field Service Important Terms
  • Dynamics 365 For Field Service Demo
• Module 6: Microsoft Dynamics 365 Other Important Features
  • Dynamics 365 Records