【フィードバックはコレだけでOK】あらゆる部下のやる気を引き出す「フィードバック入門講座」

Are you struggling to give constructive feedback to your team? Do you find yourself holding back, worried about causing offense? This course provides the practical skills you need to deliver feedback that resonates, motivates, and drives real improvement. Learn how to help your team truly understand and embrace change.

Here's what you'll discover:

• Master the Art of Feedback: Unlock genuine feedback techniques that ensure your team members accept criticism positively. Apply these skills effectively during performance reviews and regular project check-ins.
• Effective Communication Across Generations & Values: Learn how to confidently deliver necessary feedback to team members of all ages and backgrounds, even when facing differing perspectives.
• Remote Feedback Strategies: Discover proven methods for accurately assessing your team's situation, even in a remote work environment. We'll also cover effective 1-on-1 meeting structures.

Course Outline:

1. Gathering Actionable Feedback:
   • Understanding SBI (Situation-Behavior-Impact) information for effective feedback.
   • Mastering information gathering techniques using the triangular inference method.
   • Fundamentals of conducting impactful 1-on-1 meetings.
2. The 5-Step Feedback Process:
   • Step 1: Creating a Positive Environment: Setting the stage for open communication.
   • Step 2: Delivering the Facts: Clearly and objectively stating the observed behavior.
   • Step 3: Fostering Understanding: Helping the recipient grasp the impact of their actions.
   • Step 4: Collaborative Solution Development: Working together to identify improvement strategies.
   • Step 5: Communicating Expectations: Clearly outlining desired outcomes.
3. Effective Follow-Up:
   • The 3 key elements of successful follow-up.
   • Utilizing assertiveness and the DESC method for clear and respectful communication.

We look forward to connecting with you during the course!