English for Receptionists

Looking to excel as an English receptionist in an international environment? This online course is designed to boost your English speaking skills specifically for receptionists. Whether you're aiming for a career with a global company, helping your current employer expand internationally, or simply want to improve your professional communication, this course provides practical tools to succeed.

This English for Receptionists course focuses on building the communication skills you need to confidently handle daily tasks. We'll equip you with essential vocabulary and phrases for a variety of situations, ensuring you can competently perform all your receptionist duties.

The course is structured into 10 logical lessons covering every aspect of the receptionist role:

• Lesson 1: Down to Basics - Essential greetings and introductions.
• Lesson 2: Incoming Calls - Mastering professional phone etiquette.
• Lesson 3: Outgoing Calls - Effectively making and managing calls.
• Lesson 4: Scheduling Appointments - Proficiently managing calendars and appointments.
• Lesson 5: Deliveries - Handling and processing incoming deliveries.
• Lesson 6: Receiving Guests - Creating a welcoming and professional first impression.
• Lesson 7: Giving Directions - Clearly and accurately providing directions.
• Lesson 8: Interacting with Co-workers - Effective communication within the workplace.
• Lesson 9: Bookings and Making Orders - Handling reservations and order placement.
• Lesson 10: Written Correspondence - Mastering professional email and letter writing.

This course is entirely taught in English, providing a focused and immersive learning experience to enhance your professional English.