Effective Interviewing Skills

Interviews are a crucial skill for gathering information, establishing facts, and making well-informed decisions. This comprehensive course provides a solid foundation in various interviewing techniques, designed to enhance your knowledge, skills, and confidence.

The course is structured into four key parts:

• Foundations of Effective Interviewing: This section explores the core principles of good interviewing practice applicable across all types of conversations. Learn the essential elements for successful information gathering.

• Recruitment Interviewing: Master the art of recruitment interviews and navigate the challenges of identifying and selecting the best candidate for a job. Develop strategies for effective candidate assessment.

• Investigative Interviewing: Gain insights into investigative interviewing techniques, relevant to situations like complaints, disciplinary matters, and grievances. Understand the complexities and ethical considerations involved in these sensitive conversations. Reflect on the key aspects of conducting thorough investigations.

• Therapeutic Interviewing: Explore therapeutic interviewing, focusing on how to provide support and assistance in settings such as health and care. Learn to build rapport and facilitate positive outcomes through empathetic communication.

Led by Dr. Neil Thompson, an expert in human relations and wellbeing with extensive experience in communication skills training, this course draws on practical expertise to equip you with the skills needed for success. Dr. Thompson’s guidance will help you achieve optimal results in any situation requiring interviewing.

Whether your work involves regular interviewing, this course offers helpful guidance to improve your performance and achieve desired outcomes. Develop your ability to conduct effective interviews and build stronger relationships.