Udemybeginnertr

DinamikCRM ile Müşteri İlişkileri Yönetimine (CRM) Giriş

Learn CRM: operational, analytical, and dynamic CRM. Explore practical CRM applications, success stories, and top CRM platforms. Boost your business!

Related:Business Development
4.2(648)
12,433students
1h 22m
Yahya Ekinci
Yahya EkinciGirişimci, Teknoloji Danışmanı, Çağrı Merkezi Geliştiricisi

Course Content

DinamikCRM ile Müşteri İlişkileri Yönetimine (CRM) Giriş is a beginner-level Udemy course taught by Yahya Ekinci. It runs 1h 22m and is taught in Turkish. Learners rate it 4.2 out of 5 from 648 reviews, with 12,433 students enrolled. It is free to enroll, last updated January 2019.

  • Understand the Core of CRM: This training provides a comprehensive introduction to CRM (Customer Relationship Management), exploring its fundamental concepts and importance.
  • Recognize the Need for CRM: Discover how and why businesses require a robust CRM system to thrive in today's competitive landscape. Gain insight into the origins of CRM implementation.
  • Navigate Implementation Challenges: Learn about the common hurdles encountered during CRM adoption and strategies for successfully navigating these implementation challenges.
  • Explore Operational CRM: Delve into the world of operational CRM, understanding how it streamlines business processes and enhances efficiency.
  • Master CRM Modules: Acquire foundational knowledge of key CRM modules and their functionalities, empowering you to leverage the full potential of a CRM platform.
  • Hands-on with DynamicCRM: Get practical experience with the DynamicCRM platform, experiencing an applied CRM process firsthand.
  • Introduction to Analytical CRM: Gain a basic understanding of analytical CRM, and how data insights drive better decision-making.
  • Explore Leading CRM Platforms: Become familiar with the most popular CRM platforms available globally, comparing features and benefits.
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