Developing Emotional Intelligence in Teams

Enhance Team Performance with Emotional Intelligence

Are you looking to improve how you collaborate within teams, whether small or large? This course delves into the crucial role of emotional intelligence in the workplace and provides practical strategies for building stronger, more effective teams.

Key areas covered:

• Effective Teamwork: Learn how to foster better communication and build robust relationships with your colleagues. Discover why emotional climate is a key driver of team success, surpassing reliance on individual skills or leadership alone.
• Emotional Intelligence Skills: Develop essential emotional intelligence skills, processes, and tools applicable not only to your professional life but also to personal relationships.
• Understanding Emotions: Move beyond simplistic labels of "positive" and "negative" emotions. This course explores the nuances of emotional experience and why this terminology isn't always helpful for understanding emotional intelligence.
• Team Dynamics: Gain insights into how individuals work together, understand strengths and limitations, and navigate different approaches to situations.
• Managing Change & Resilience: Learn effective techniques for working with emotions during periods of change and building resilience within individuals, teams, and organizations.
• Conflict Resolution: Understand that disagreement and conflict are natural parts of learning and growth. This course focuses on how to manage conflict constructively for positive outcomes.
• DISC Behavioral Styles: Explore the DISC model – Dominance, Influence, Steadiness, and Compliance – to understand different behavioral styles within teams and how to effectively collaborate with individuals possessing diverse styles. Discover your own DISC style through an assessment and learn how to leverage your preferences.

Course Features:

• Practical Application: Receive actionable hints and coaching you can implement immediately.
• Engaging Content: Benefit from comprehensive course notes, interactive exercises, and reflective activities.
• Workshop Equivalent: The course material is designed as a one to two-day workshop, offering approximately 8-12 hours of training.
• Endorsed by ILM: This course is part of our advanced emotional intelligence course, endorsed by the Institute of Leadership and Management.
• Continuous Improvement: The course is regularly updated to ensure relevance and accuracy.
• Accessibility: High-definition video (1080p) with grammatically correct English captions. PDFs are Section 508 / ADA compliant and accessible online.

Important Note: This course requires active participation in practical activities. Simply watching the lectures won't be enough to develop your team working capabilities. You'll need to engage in reflective thinking, seek feedback, and discuss your development with others.

Included Practical Activities:

• Reflecting about this Course on Teams
• Assessing the Dynamics of your Team
• Team Emotional Intelligence Checklist
• Exploring Emotional Hot Buttons
• Assessing your Behavioural Style
• Your Least Preferred Style
• Review your Learning

Learning Objectives:

• Identify the link between team working and emotional intelligence for improved outcomes.
• Recognize the expected role of conflict in healthy team relationships.
• Understand and adapt to different behavioral styles within a team.
• Develop strategies to build trust and rapport within your team.
• Learn how to navigate and support team members through periods of change.
• Enhance your social skills and overall emotional intelligence.

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