Consumer Goods Cloud Accredited Professional

The Consumer Goods Cloud Accredited Professional credential validates expertise in implementing Salesforce Consumer Goods Cloud using the industry-standard data model. This credential is designed for professionals who can effectively configure and deploy solutions encompassing crucial aspects of retail execution.

Who Should Take This Exam?

This exam is ideal for Salesforce Partners with access to Partner Learning Camp and the Partner Community. It's suitable for individuals possessing a strong understanding of Consumer Goods Cloud features, terminology, and basic troubleshooting. While a Salesforce Administrator certification is beneficial, it's not a requirement.

Skills Assessed: What You'll Demonstrate

Successful candidates typically have approximately 1 year of hands-on experience with Consumer Goods Cloud and can confidently demonstrate proficiency in:

• Data Configuration: Configuring store, product, and promotion data within Consumer Goods Cloud.
• Action Plans & KPIs: Setting up Action Plans, Retail Store KPIs, and planogram data for effective retail management.
• Platform Extensibility: Extending the Consumer Goods Cloud platform to meet specific business needs.
• Visit Planning: Utilizing Einstein visit recommendations for optimized store visit planning.
• Mapping & Territory Management: Leveraging Salesforce Maps for efficient territory and visit planning.
• Visit Execution: Executing visit checks for inventory, promotions, and planograms.
• Survey & Outcome Capture: Running visit surveys and capturing key outcomes.
• Task Automation: Creating custom tasks through Action Plans.
• Reporting & Insights: Leveraging Tableau CRM for powerful reporting and actionable insights.

Exam Guide: Prepare for the Consumer Goods Cloud Accredited Professional Credential

This guide provides a comprehensive overview to help you prepare for the Consumer Goods Cloud Accredited Professional exam. It outlines the target audience, recommended preparation resources, and detailed exam objectives. A combination of practical experience, targeted training, and self-study is recommended for success.

Exam Details

• Content: 33 multiple-choice/multiple-select questions
• Time: 60 minutes
• Passing Score: 63%
• Release Alignment: Spring ’24
• Registration Fee: USD 150, plus applicable taxes
• Retake Fee: USD 150, plus applicable taxes
• Delivery: Proctored exam at a testing center (scheduling details available)
• References: No hard-copy or online materials are permitted during the exam.
• Prerequisites: None

Exam Outline: Key Topics

The Consumer Goods Cloud Accredited Professional exam assesses your knowledge and skills across these key areas:

1. Data Setup (36%):
   • Action Plan Setup (1.1)
   • Planogram Setup (1.2)
   • Product Setup (1.3)
   • Promotion Setup (1.4)
   • Retail Store KPI Setup (1.5)
   • Store Setup (1.6)
2. Visit Execution (36%):
   • Custom Task (2.1)
   • Direct Store Delivery (2.2)
   • Inventory Check (2.3)
   • Planogram Check (2.4)
   • Promotion Check (2.5)
   • Surveys (2.6)
3. Platform (10%)
4. Visit Planning (6%)
5. Integrations (6%)
6. Analytics (6%)

Achieving the Consumer Goods Cloud Accredited Professional credential demonstrates your ability to expertly leverage Salesforce Consumer Goods Cloud to optimize retail operations.