Consumer Goods Cloud Accredited Professional Exam Prep

The Salesforce Consumer Goods Cloud Accredited Professional certification validates your expertise in leveraging Salesforce's Consumer Goods Cloud to drive impactful results in the retail industry. This credential showcases your ability to implement and optimize solutions built on the Salesforce industry data model, enabling enhanced retail execution and improved business outcomes.

Who Should Pursue This Certification?

This certification is designed for:

• Salesforce Partners & Professionals: Individuals actively working with Salesforce Consumer Goods Cloud implementations.
• Platform Experts: Those with a strong understanding of Consumer Goods Cloud features, terminology, and troubleshooting techniques.
• Retail Execution Specialists: Professionals experienced in configuring store, product, and promotion data, setting up KPIs, planning effective visits, and utilizing Tableau CRM (formerly Einstein Analytics) for insightful analytics.
• (Note: While not required, a Salesforce Administrator certification can be beneficial.)

Key Skills You'll Master

Earning this valuable credential equips you with the skills to:

• Configure essential data elements including store, product, promotion, KPI, and planogram information.
• Enhance retail execution through the strategic use of Einstein Visit Recommendations and Salesforce Maps.
• Streamline operations by performing inventory and promotion checks, executing efficient visit surveys, and effectively managing tasks.
• Extend the capabilities of Consumer Goods Cloud and unlock actionable insights through advanced analytics.

Exam Details

• Format: 33 multiple-choice/multiple-select questions
• Duration: 60 minutes
• Passing Score: 63%
• Version: Aligned with the Spring ’24 release
• Cost: $150 (plus applicable taxes) per attempt
• Prerequisites: None required (Salesforce Admin knowledge recommended)

Exam Outline: Core Topics

The Consumer Goods Cloud Accredited Professional exam assesses your knowledge and practical skills across these key areas:

1. Data Setup (36%):
   • Action Plan Setup
   • Planogram Setup
   • Product Setup
   • Promotion Setup
   • Retail Store KPI Setup
   • Store Setup
2. Visit Execution (36%):
   • Custom Task
   • Direct Store Delivery
   • Inventory Check
   • Planogram Check
   • Promotion Check
   • Surveys
3. Platform (10%):
4. Visit Planning (6%):
5. Integrations (6%):
6. Analytics (6%):

This certification is a valuable asset for anyone looking to deepen their expertise in Salesforce Consumer Goods Cloud and deliver exceptional results for retail clients.