Consumer Goods Cloud Accredited Professional Exam Prep

The Salesforce Consumer Goods Cloud Accredited Professional certification validates your expertise in leveraging Salesforce's industry-leading platform for consumer goods businesses. This credential demonstrates your ability to effectively implement and optimize Consumer Goods Cloud solutions using Salesforce's specialized data model. Gain recognition for your practical skills in areas crucial for retail success.

Who Should Take This Exam?

This certification is designed for:

• Salesforce partners and professionals with hands-on Consumer Goods Cloud experience.
• Individuals well-versed in Salesforce platform features, terminology, and troubleshooting.
• Those proficient in store, product, and promotion data configuration, KPI setup, visit planning, and analytics with Tableau CRM. (While a Salesforce Administrator Certification is helpful, it's not a requirement.)

Skills You’ll Gain

Achieving this certification showcases your proficiency in:

• Configuring essential data including store, product, promotion, KPI, and planogram data.
• Utilizing Einstein Visit Recommendations and Salesforce Maps to significantly enhance retail execution.
• Performing critical inventory and promotion checks, executing visit surveys, and creating custom tasks for improved efficiency.
• Extending the platform and leveraging analytics to derive actionable insights for data-driven decision-making.

Exam Overview

• Format: 33 multiple-choice/multiple-select questions
• Duration: 60 minutes
• Passing Score: 63%
• Release: Aligned with Spring ’24
• Cost: $150 (plus applicable taxes) for initial and retake attempts
• Prerequisites: None (prior Salesforce Admin knowledge is recommended)

Exam Outline

The Consumer Goods Cloud Accredited Professional exam assesses your knowledge and skills across the following key areas:

1. Data Setup (36%):
   • 1.1 Action Plan Setup
   • 1.2 Planogram Setup
   • 1.3 Product Setup
   • 1.4 Promotion Setup
   • 1.5 Retail Store KPI Setup
   • 1.6 Store Setup
2. Visit Execution (36%):
   • 2.1 Custom Task
   • 2.2 Direct Store Delivery
   • 2.3 Inventory Check
   • 2.4 Planogram Check
   • 2.5 Promotion Check
   • 2.6 Surveys
3. Platform (10%)
4. Visit Planning (6%)
5. Integrations (6%)
6. Analytics (6%)