Communication Skills: Personality and Behaviour in Business

Develop Stronger Business Relationships: A Course in Workplace Behaviour

Unlock the secrets to building powerful and lasting business relationships with this practical course, based on "The Authority Guide to Behaviour in Business" by Robin Hills. This course is designed for professionals seeking to enhance their communication skills by understanding and applying insights into personality and behaviour in the workplace.

What You'll Learn:

• Understand Human Behaviour: Discover what motivates people, how they perceive situations, and why they behave the way they do. Gain insights into motivation and influence to inspire top performance.
• Boost Emotional Intelligence (EQ) & Social Intelligence (SQ): Learn how to leverage emotional intelligence and social intelligence for better decision-making and stronger relationship building.
• Improve Communication: Change your approach to interactions and learn how to effectively communicate with diverse personalities.
• Inspire and Build Relationships: Master techniques to inspire others, gain trust, and build confidence, leading to more effective and rewarding professional relationships.
• Self-Awareness: Gain insights into your own social interaction style and how it impacts your behaviour and relationships. Compare your style to others and identify areas for improvement.
• Psychology of Influence: Understand the psychology behind what drives and influences people, enabling you to tailor your approach for optimal results.
• Interpret Behaviour: Learn to interpret how people react in different situations and adapt your communication accordingly.

Course Features:

• Practical & Accessible: Based on the highly practical "Authority Guides" series, known for its accessible business advice.
• Self-Paced Learning: Progress at your own pace and build a deeper understanding of behaviour in business.
• Engaging Content: Short, sharp lectures covering all aspects of behaviour in business.
• Interactive Exercises: Practical activities to understand behavioural responses in yourself and others.
• Resource Cards: Downloadable resource cards for quick reminders of key concepts.
• Assessments: Five practical activities and three quizzes to reinforce learning.
• Lightbulb Moments: Handy resource cards with key takeaways.
• Accessibility: All PDFs are Section 508 / ADA compliant. All videos are High Definition (1080p) with grammatically correct English captions.

Deliverables:

• A clear understanding of how you use emotional intelligence and social skills to build relationships.
• Insights into the impact of brain function on thinking, empathy, and understanding.
• Knowledge of how different social interaction styles influence behaviour.

This course is designed to help you improve your communication skills, build stronger professional relationships, and achieve greater success in your career. It's an investment in understanding human behaviour and leveraging it for positive outcomes.