Business Process Mapping

Master Business Process Mapping: A Comprehensive Guide to Process Improvement

Updated March 26, 2022: This course has been completely redesigned for clarity and ease of understanding. Enjoy a refreshed learning experience with updated content.

Updated January 25, 2017: All technical and other errors have been corrected. Includes a 47-page booklet detailing process analysis and improvement techniques.

Unlock the power of business process mapping – the essential first step towards Business Process Management (BPM), Process Excellence, Operational Excellence, Process Re-engineering, Quality Improvement, and Lean Six Sigma. This comprehensive course equips you with the skills to analyze and optimize workflows for enhanced efficiency.

What You'll Learn:

• Process Mapping Fundamentals: Learn to map any business process, define your company's process landscape, and pinpoint areas for improvement.
• Process Life Cycle: Understand the complete process mapping life cycle, from initiation to implementation.
• Key Concepts: Differentiate between a process, work, activity, and function. Grasp the concept of value-added activities.
• Simple Mapping Techniques: Master process mapping using just four universally understood symbols.
• Real-World Application: A detailed case study provides in-depth knowledge and practical application of process mapping in real business scenarios.

The LateralSkills LEARN, APPLY, GROW Approach:

Our unique LEARN, APPLY, GROW methodology ensures effective learning and skill development. This approach is used across all LateralSkills training programs, both in-person and virtual.

• LEARN: We demystify complex concepts with real-life examples, explaining what, why, how, and when to use each technique.
• APPLY: Step-by-step guidance through real-world scenarios allows you to apply your knowledge. Continuous assessments, activities, and case studies validate your understanding.
• GROW: Apply your newly acquired skills to advance your career. We provide ongoing support to ensure successful implementation in your professional environment.

Course Content Includes:

• Process Mapping Foundations: Explore types of business processes, process hierarchy, process taxonomy, and the process mapping life-cycle.
• Process Analysis & Improvement: Learn effective process analysis and a range of process improvement techniques.
• High-Quality Video Lectures: Benefit from clear, concise explanations of complex jargon.
• Engaging Training Activities: Reinforce knowledge and improve retention.
• Knowledge Validation Quizzes: Assess your understanding of each topic.
• Fully Editable Templates: Customize templates for your specific needs.
• Downloadable Handouts: Access supplementary materials for easy reference.
• Lifetime Access: Enjoy unlimited access to the course content.

This course is ideal for anyone seeking to improve business efficiency, streamline operations, and drive continuous improvement initiatives. Develop valuable skills in process improvement, workflow optimization, and business analysis.