Business ESL: Administrative Tasks for Virtual Assistants
Master appointment scheduling & customer communication. Learn professional phone etiquette and build strong client relationships. Improve your customer service skills today!
Course Content
Business ESL: Administrative Tasks for Virtual Assistants is an intermediate-level Udemy course taught by Derek Postlewaite. It runs 35m, is taught in English, and includes a certificate of completion. Learners rate it 4.5 out of 5 from 28 reviews, with 80 students enrolled. It is a paid course, first published March 2018.
Boost your business English skills and excel in client and customer interactions! This course is tailored for intermediate to advanced English learners working as virtual assistants or customer service representatives.
Here's what you'll gain:
- Master Professional Communication: Learn to speak and write in a polished, business-friendly style for all client and customer communications.
- Appointment Scheduling Expertise: Understand the complete process and key elements of successfully scheduling appointments.
- Enhanced Vocabulary: Expand your business vocabulary to clearly and effectively address customer inquiries and client requests.
- Compelling Introductions: Craft concise, clear, and specific introductions to potential clients and customers.
Bonus: Enjoy lifetime access to all 7 video lectures and valuable supplemental resources! This includes practical email templates packed with professional and polite business English phrases – perfect for landing your dream job or contract. Elevate your career with improved communication and make a lasting impression!
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