Build Authentic Relationships using Emotional Intelligence

Building Stronger Relationships: Develop Essential Interpersonal Skills

Developing healthy interpersonal relationships is a cornerstone of personal and professional success. This course provides a practical framework for refining your skills in building and maintaining meaningful connections with others. You'll learn to adapt to diverse needs, fostering both your own well-being and the success of your relationships.

Enhance Your Emotional Intelligence

This stand-alone course focuses on the awareness and action aspects of interacting with others. It’s designed for anyone seeking to understand themselves better and communicate with greater impact. It’s a valuable component of a broader emotional intelligence program.

Key Concepts: Building Authentic Connections

Authentic relationships are founded on mutual understanding, encompassing empathy, trust, and acceptance of differing values. While disagreements are inevitable – and often catalysts for growth – the key lies in effective conflict management.

What You'll Learn:

• Empathy Development: Learn techniques to understand and share the feelings of others.
• Trust Building: Explore strategies for cultivating trust in your interactions.
• Conflict Management: Develop practical skills to navigate and resolve disagreements constructively.
• Ethical Boundaries: Understand and maintain professional and respectful boundaries.
• Social Interaction Styles: Discover the behaviours of the four core social styles – Drivers, Expressives, Amiables, and Analyticals – and how they interact within teams.
• Working with Different Styles: Learn how to effectively collaborate with individuals who possess different social interaction styles than your own.
• Building Quality Relationships: Apply your newfound knowledge to forge authentic and meaningful connections.

Course Structure & Practical Application

This course combines engaging lectures with interactive practical activities designed to encourage self-reflection and peer engagement. The material is structured as a one to two-day workshop, equating to 8-12 hours of training.

Important Note: This course emphasizes active participation. Success requires completing the practical activities, seeking feedback, and reflecting on your development. Simply watching lectures won't yield the desired results.

Practical Activities Included:

• Reflecting about this Emotional Intelligence Course
• Assess your Interpersonal Relationships
• Developing Empathy
• Assessing your Social Interaction Style
• Checking your Emotional Bank Account
• Care and Support in the Workplace (Social Responsibility)
• Learning Review

All activities require dedicated work outside of the course sessions.

Course Features:

• Continually Updated: The course content is regularly refined to remain current and relevant.
• Lightbulb Moments: Access handy resource cards with key takeaways.
• Accessibility: All PDFs are Section 508 / ADA compliant and can be completed online.
• High-Quality Video: All videos are recorded in High Definition (1080p) with grammatically correct English captions.

Last Updated: July 2025

This course is endorsed by the Institute of Leadership and Management as part of our advanced emotional intelligence program.