BCS Practitioner in Modelling Business Processes Test Exam

Master Business Process Modelling: Prepare for the BCS Practitioner Certificate

This comprehensive course equips you with the essential skills to excel in business process modelling and confidently tackle the BCS Practitioner Certificate in Modelling Business Processes exam. Develop a strong understanding of how to analyze, model, and optimize business processes to achieve organizational goals and enhance process management effectiveness.

Course Content Highlights:

• Understanding the Foundation of Business Process Modelling (15%):

  • Explore the purpose and benefits of business process modelling for all stakeholders – customers, staff, and the organization.
  • Learn the business process hierarchy: Understand enterprise-level, event-response, and actor-task levels.
  • Differentiate between process views and functional views to gain a holistic organizational understanding.

• Enterprise-Level Modelling (15%):

  • Master organizational models using tools like Porter’s Value Chain, Value Proposition Canvas, SIPOC diagrams, and Harmon’s Organizational Model.
  • Understand how processes support your value proposition, encompassing product/service attributes, customer relationships, and brand image.

• Event-Response Level Modelling (30%):

  • Learn to construct detailed business process models using standard notations like BPMN and UML.
  • Become proficient in using key elements: events, actors, tasks, swimlanes, decision points, forks/joins, outcomes, process flows, and timelines.
  • Understand the importance of standard notation for clear and consistent communication.
  • Distinguish between business process terms (process, task, step) and their relationships.
  • Learn about task representation and the OPOPOT principle (One Person, One Place, One Time).
  • Identify different types of business events (external, internal, time-based).
  • Understand the role of process performance measures and the difference between internal and customer-focused metrics.

• Actor-Task Level Modelling (15%):

  • Develop skills in task description, including defining actors, triggers, inputs, outputs, costs, measures, standards, detailed steps, and business rules.
  • Utilize standard modelling methods like UML activity diagrams, Structured English, and use case descriptions to document tasks and business rules.

• Business Process Improvement (20%):

  • Apply proven improvement approaches: simplification, redesign, bottleneck removal, sequence changes, boundary redefinition, automation, and Robotic Process Automation (RPA).
  • Learn to challenge assumptions and identify areas for improvement.
  • Identify performance issues within business processes.
  • Conduct scenario analysis to test and validate process improvements.
  • Perform gap analysis to identify IT solution requirements for "to-be" process models.

• Change Management & Implementation (5%):

  • Understand considerations for introducing new processes using the POPITTM model.
  • Discuss various implementation strategies: direct changeover, parallel running, pilot running, and phased implementation.

Examination Details:

• Format: 40 multiple-choice and multiple-response questions.
• Duration: 60 minutes.
• Pass Mark: 26/40 (65%).

Recommended Reading:

• Business Analysis (4th Edition) by Debra Paul and James Cadle.
• Business Analysis Techniques: 123 Essential Tools for Success by James Cadle, Debra Paul, Jonathan Hunsley, Adrian Reed, David Beckham, and Paul Turner.