B2B Commerce for Administrators Accredited Professional

The B2B Commerce for Administrators Accredited Professional credential validates your expertise in configuring and implementing B2B Commerce solutions for customer-facing projects. This certification is ideal for professionals looking to demonstrate practical skills in B2B Commerce across both sample applications and real-world deployments.

Who Should Take This Exam?

The Accredited Professional exam is designed for Salesforce Partners with access to the Partner Learning Camp and Partner Community. This exam is a great fit for professionals who:

• Possess a strong understanding of B2B Commerce and the capabilities of the Salesforce platform.
• Can effectively troubleshoot and resolve common B2B Commerce platform issues.

Typical Candidate Profile:

• 2-3 years of experience with Salesforce.
• Solid understanding of Salesforce Administration in Lightning Experience (Admin or Advanced Admin experience helpful, but not required).
• Proficiency in clicks-not-code app configuration (experience with the Platform App Builder is beneficial, but not mandatory).
• Basic Experience Cloud administration skills.
• Experience with Data Management, including object creation, access, org-wide defaults, sharing for communities/external users, and object/field access.
• Familiarity with Process Automation using Flow Builder.
• Basic understanding of Salesforce CMS.

Purpose of This Guide

This guide helps you assess your readiness for the B2B Commerce for Administrators Accredited Professional exam. It outlines the target audience, suggested training resources, and a comprehensive overview of the exam objectives. A combination of hands-on practice and self-study is highly recommended for success.

Exam Details

• Format: 60 multiple-choice / multiple-select questions
• Time: 90 minutes
• Passing Score: 75%
• Release: Aligned to Summer ’24
• Registration Fee: USD 150 (plus applicable taxes)
• Retake Fee: USD 150 (plus applicable taxes)
• Delivery: Proctored, onsite at a testing center
• References: No hard-copy or online materials are permitted during the exam.

Exam Outline

The B2B Commerce for Administrators Accredited Professional exam assesses your knowledge and skills in the following key areas:

• Salesforce B2B Commerce Basics (15%): Understand the value proposition of B2B Commerce within a Salesforce ecosystem and address potential competitive scenarios.
• Salesforce B2B Commerce App (20%): Demonstrate proficiency in utilizing the Salesforce B2B Commerce App to deliver business value through clicks-not-code configurations.
• Storefront Deployment (20%): Showcase your understanding of various deployment options and the entire store deployment lifecycle, including supporting objects and their configurations.
• Product Organization and Administration (15%): Demonstrate knowledge of product organization, including categories, product variations, imports, and translations.
• Content Integration (7%): Leverage Salesforce CMS features to enhance product-based use cases and drive business value.
• Storefront Management (17%): Utilize platform features like Experience Cloud to optimize the buyer and buyer manager experiences.
• Advanced Topics (6%): Diagnose and resolve Storefront configuration issues that may hinder a successful launch.